Off the clock, off the ledger, and strictly unfiltered. Candid commentary, witty takes, and real-world business lessons from our team covering everything from mindset and personal finance to the quiet truths beyond the balance sheet.

Lessons in Automation From a 17th Century Painter

“He was able to turn out thousands of paintings over his lifetime while his contemporaries were lucky to turn out a hundred” – Mike Michalowicz discussing Sir Peter Lely A…

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On Pain

“Your pain is the breaking of the shell that encloses your understanding. […] Much of your pain is self-chosen. It is the bitter potion by which the physician within you…

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Billie Holiday – Lessons Learned

“I don’t think I ever sang the same way twice. And I don’t think I ever sang the same tempo. One night is a little bit slower and the next…

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“Don’t Think Twice, It’s All Right”: Lessons Learned

That was my absolute favorite song for most of my teenage years. I had a visceral reaction to it and it touched me on a deep level. Because it matched what I was going through at the time (or at least what I thought I was going through – “love” at that age is quite the mercurial thing.)

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Are You Stuck in “Elo Hell”?

There’s a term in competitive gaming called “Elo hell”. The phrase comes from the Elo ranking system, which was originally created for chess matches in an attempt to match players…

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Avoid the “Truth” Found in Bad Metrics

“Facts are stubborn things, but statistics are pliable.” ― Mark Twain I’m a big proponent of tracking key metrics in your business. (For those unfamiliar with the term, a metric is…

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Say Buddy, Can You Spare a Dime?

“They used to tell me I was building a dream With peace and glory ahead Why should I be standing in line Just waiting for bread?   Once I built…

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How Pain of Purchase Affects Customer Satisfaction

A few years ago, I did a string of articles talking about the importance of charging appropriately. They talked about how customer loyalty can sometimes be fleeting, how low prices…

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